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About Us


1. Cancellation:-

You have the right to cancel an order within a reasonable time and before the order become a Started Order. A Associated Restaurant will classify a bad order as any order which is cancelled after food has been used to start preparing the order (a "Started Order"). However for cancellation of order following rules will applicable:

  • We reserve the sole right to cancel your order in the following circumstance:
    • In the event of the designated address following outside the delivery area covered by us.
    • Failure to contact you by phone or email at the time of confirming the order booking.
    • Failure to deliver your order due to lack of information, address or authorization from you at the time of delivery.
    • Unavailability of all the items ordered by you at the time of booking the order
    • Failure to confirm an Order due to reasons beyond our control or attributable to the Vendor.

2. Refunds:-

You have the right to cancel an order within a reasonable time and before the order become a Started Order. A Associated Restaurant will classify a bad order as any order which is cancelled after food has been used to start preparing the order (a "Started Order"). However for cancellation of order following rules will applicable:

  • You shall be entitled to a refund only if you have made the payment via Online Payment for your order at the time of placing your order with www.udaipurfoodbazar.com and only in the event of any of the following circumstances:
    • Your order packaging has been tampered or damaged at the time of delivery.
    • If the Order is cancelled by us, due to any of the following reasons:
      (A) your delivery address is outside our delivery area.
      (B) failure to contact you by phone or email at the time of confirming the order booking.
      (C) Holidays.
    • You cancelling the order at the time of confirmation due to unavailability of the items you ordered for, at the time of booking.
    • Unavailability of all the items ordered by you at the time of booking the order
    • Failure to confirm an Order due to reasons beyond our control or attributable to the Vendor.
  • Our decision on refunds shall be at our sole discretion and shall be final and binding.
  • All refund amounts shall be credited to respective accounts within 3-4 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card.